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Contents
Welcome to BlackBerry!............................................................................................................................................................................................................................ 11
Feature availability..................................................................................................................................................................................................................................... 11
Find more information............................................................................................................................................................................................................................... 12
Start using your device.............................................................................................................................................................................................................................. 12
Navigation and typing............................................................................................................................................................................................................................... 13
BlackBerry basics....................................................................................................................................................................................................................................... 13
Troubleshooting: Basics............................................................................................................................................................................................................................ 16
Shortcuts..................................................................................................................................................................................................................................................... 19
BlackBerry basics shortcuts...................................................................................................................................................................................................................... 19
Phone shortcuts.......................................................................................................................................................................................................................................... 19
Message shortcuts..................................................................................................................................................................................................................................... 20
Typing shortcuts......................................................................................................................................................................................................................................... 21
File and attachment shortcuts.................................................................................................................................................................................................................. 21
Media shortcuts.......................................................................................................................................................................................................................................... 22
Browser shortcuts....................................................................................................................................................................................................................................... 22
Calendar shortcuts..................................................................................................................................................................................................................................... 23
Search shortcuts......................................................................................................................................................................................................................................... 24
Map shortcuts............................................................................................................................................................................................................................................. 24
Troubleshooting: Shortcuts....................................................................................................................................................................................................................... 24
Phone........................................................................................................................................................................................................................................................... 25
Phone basics............................................................................................................................................................................................................................................... 25
Emergency calls.......................................................................................................................................................................................................................................... 28
Volume......................................................................................................................................................................................................................................................... 29
Voice mail.................................................................................................................................................................................................................................................... 30
Speed dial.................................................................................................................................................................................................................................................... 31
Conference calls......................................................................................................................................................................................................................................... 31
Call logs....................................................................................................................................................................................................................................................... 33
Call waiting................................................................................................................................................................................................................................................. 35
Call forwarding........................................................................................................................................................................................................................................... 35
Call blocking............................................................................................................................................................................................................................................... 37
Fixed dialing................................................................................................................................................................................................................................................ 38
Smart dialing.............................................................................................................................................................................................................................................. 39
Multiple phone numbers........................................................................................................................................................................................................................... 40
Phone options............................................................................................................................................................................................................................................. 41
Phone shortcuts.......................................................................................................................................................................................................................................... 44
Troubleshooting: Phone............................................................................................................................................................................................................................ 44
Voice commands........................................................................................................................................................................................................................................ 47