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Troubleshooting 173
This is the Internet version of the user’s guide. © Print only for private use.
Fax calls Your P900 does not support fax transmission. Even
if your operator subscription supports fax
transmission, fax calls will be rejected. However,
they can be diverted to another number such as the
office fax number, see ‘Divert calls’ on page 53 for
more information.
• Make sure potential fax callers do not try to send
a fax to your P900 as they can experience a
number of retries before the fax transmission is
stopped.
Problems to connect to a PC or another device
Not possible to
establish
connection
using cable
• Make sure that the Sync Station and cable is
correctly connected to the PC.
• Make sure that the correct COM port on the PC
is enabled. Right-click the P900 link symbol in
the PC taskbar, and select Properties. Select the
USB COM port.
•Uninstall
PC suite for P900
. Connect the Sync
Station with the P900 to the PC. Reinstall
PC
suite for P900
, following the installation
procedure thoroughly.
• Check for
PC suite for P900
updates on
www.sonyericsson.com/support. If you find a
new version of the program, download it and
install this instead of the old one.
Cannot transfer
pictures
Place the P900 in the Sync Station. In the PC, open
My P900 and browse through the P900 file system
to find the picture.
Cannot transfer
items with
Bluetooth
wireless
technology
• Make sure that Bluetooth wireless technology is
activated.
• Make sure that the devices are in range with each
other. Maximum range is 10 metres.
Cannot
establish
connection with
a Bluetooth
wireless
technology
handset or
handsfree
• Make sure that the devices are correctly paired.
See ‘Connection via Bluetooth wireless
technology’ on page 130.
• Make sure that the handset or handsfree is
charged.
• Make sure that the devices are in range with each
other.
Memory full
When your P900 has no more space available to
save or store information, a message is shown. You
must then free up memory to ensure the proper
functioning of the P900.
• Make sure regular backups are made with
Communications Suite to reduce the risk of lost
or corrupted information.
Storage
manager
• Use the storage manager to move items from the
P900 internal memory to a Memory Stick Duo,
or remove items from the P900 memory.