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First Things First
Unlocking Your Phone
If you received your dual-band Sprint PCS Touchpoint Phone™ in
the mail, you may need to unlock it before making calls.
1. Move the On/Off Switch near the antenna to the ON position.
2. Highlight Unlock and press
.
3. Enter your four-digit lock code. For security purposes, the
code will not be visible as you type.
Note: If you can’t recall your lock code, try using the last four digits of
your Social Security number, the last four digits of your Sprint PCS
Phone Number or 0000.
Getting Help
If you need assistance at any time, call Sprint PCS Customer Care
at 1-888-211-4PCS (4727) (in Southern California call
1-800-455-4551). You can also dial
from
your activated dual-band Sprint PCS Touchpoint Phone™ (in
Southern California dial
). A
Sprint PCS Customer Advocate is available to assist you 24
hours a day.