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Troubleshooting
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Troubleshooting
Troubleshooting
Problem Possible cause Possible solution
Cannot switch
phone on
Battery out of power Charge the battery (see page 34)
Battery not installed correctly Ensure that the battery is inserted correctly
(see page 30)
Phone switches
off automatically
Battery out of power Charge the battery (see page 34)
Cannot charge
battery
Battery not installed correctly Ensure that the battery is inserted correctly
(see page 30)
AC charger not connected Ensure that the AC charger is connected to
the phone and to a working AC outlet.
Connectors are dirty Clean the connectors of the AC charger
and battery
Battery has worn out Replace the battery
Battery or AC charger is damaged Replace the battery or charger. Contact
your dealer for assistance
Battery loses
power quickly
Power Management and
Backlight level settings need to
be adjusted.
Adjust settings to optimise power
performance (see pages 113 and 115)