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Solving Problems
See “Diagnosing Printer Problems” on page 75 to help determine what the cause of
your printer problem may be. Then see these sections for solutions:
“Setup and Software Installation Problems” on page 77
“Printer Problems” on page 78
“Quality Problems” on page 79
“Paper Problems” on page 81
“CD/DVD Printing Problems” on page 82
“Miscellaneous Problems” on page 82
“Uninstalling and Reinstalling Printer Software” on page 83
“Where To Get Help” on page 84
Tip: It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
sp960basics.book Page 73 Friday, January 17, 2003 2:39 PM