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138 What to do if...
You can’t
make phone
calls
•You have barred
outgoing calls.
Go to the menu:
Settings--
> Security settings -->
Handset call barring -->
Bar outgoing, and turn the
option off.
•You have asked the
operator to bar certain
types of outgoing calls.
Settings --> Security
settings
--> Network call
barring
, and select Clear
all
.
• You have turned on the
fixed dialling option.
Go to the menu:
Settings -
-> Security settings -->
Fixed dialling --> Fixed
dial settings
, and turn the
option off.
You can’t dial
extensions
•You have turned off
DTMF tones.
Go to the menu:
Profiles --
>
Edit profile --> select the
activate profile and then go
to
DTMF tones to turn on
the option.
You can’t
hear the
person on the
other side
after the call
is established.
•If you have turned on
Ding tone in the menu:
Settings --> Phone
settings
--> Connected
Alert
setting, the tone
might interfere with
phone calls.
Wait for a few seconds and
see whether the call returns
to normal.
You can’t
connect to
WAP via the
GPRS
service.
• You didn’t set WAP to
use GPRS service.
Go to the menu:
Settings--
>
Wap Settings, select a
UP.Link
(network service),
then go to
Manual Setting -
->
Bearers, and select
GSM_GPRS
. Finally return
to the previous menu and
select
Activate Setting.
Problem Possible cause Solution