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86 Phone Care
Where to find help
Your service provider—For questions about your phone and phone service,
contact your service provider. Your service provider’s customer support
department can answer questions about your phone, phone bill, call coverage
area, and features such as call forwarding or voice mail.
Your phone documentation—If you have questions about the phone,
refer to this guide or the Reference Guide (on the CD-ROM in your phone
package). To view or download the most current versions of these guides, visit
us at www.kyocera-wireless.com.
Kyocera technical support—If you have additional questions, contact the
Kyocera Wireless Corp. Customer Care Center.
• Web site: www.kyocerasmartphone.com
Before requesting support, please try to reproduce and isolate the problem.
Have the following information available.
• The name of your service provider
• The actual error message or problem you are experiencing
• The steps you take to reproduce the problem
• The phone’s electronic serial number (ESN). This number is in the battery
compartment underneath the battery. You must remove the battery to see it.