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Network connection :: 171
Network connection
Signal strength is weak
1. If you’re standing, move about 10 feet in any direction.
2. If you’re in a building, move near a window. Open any metal blinds.
3. If you’re in a building, move outdoors or to a more open area.
4. If you’re outdoors, move away from large buildings, trees, or electrical wires.
5. If you’re in a vehicle, move your Treo smartphone level with a window.
Treo smartphone won’t connect to the mobile network
1. Try the suggestions above for weak signals.
2. Turn off your phone and turn it on again (see “Turning your phone on and off” on
page 14).
3. Perform a soft reset (see “Performing a soft reset” on page 166).
Treo smartphone hangs up when I hold it to my ear
You may be accidentally pressing the onscreen Hang Up button with your cheek.
Try holding the phone so your face doesn’t press against the screen. If this is not
convenient, you may want to disable the screen’s touch-sensitive feature during
active calls (see “Using Auto-Keyguard and touchscreen lockout” on page 152).
Treo smartphone seems to turn off by itself
If a system error and reset occur, the Treo smartphone automatically turns the phone
on if it was on before the reset. However, if the smartphone can’t determine if your
phone was on before the reset, the phone does not automatically turn on (see
“Turning your phone on and off” on page 14).
Become familiar with low
coverage areas where you
live, commute, work, and
play. Then you will know
when to expect signal
strength issues.
RushUG.book Page 171 Monday, June 13, 2005 1:33 PM