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You can view the radio’s MAC address using the menu items 'Settings'
-> 'Network settings' -> 'Current Network settings' -> 'MAC address'.
The MAC address will typically be of the form
00:22:61:xx:xx:xx
5. If you have an encrypted network, check that you have entered the
correct encryption key into the radio. Remember that text-format WPA
keys are case sensitive. If your radio displays 'Network error' when
attempting to connect to an encrypted network, then please ensure
that you enter the correct key for the network. If the problem persists,
then you may need to re-check your network confi guration.
6. If you need to set up your radio's IP address manually, you will need to
know low-level details of your network's confi guration. Use the menu
items 'Settings' > 'Network settings' > 'Manual settings' -> 'Wired' or
'Wireless' (as needed) -> 'DHCP No'.
The radio will then prompt you in turn for the
Ethernet IP address
Ethernet Subnet mask
Ethernet Gateway address
Ethernet Primary DNS
Ethernet Secondary DNS
If you are setting up a wireless connection manually you will also need
to enter the SSID, the encryption type, and the encryption key.
See page 18 for full details on how to set up your radio's network
confi guration manually.
Troubleshooting
If you experience any trouble with your radio, then you may fi nd it useful
to visit the help section on our web site at
http://www.robertsradio.co.uk/pages/colourstream_faq.htm
If you have diffi culty connecting the radio to your computer network, some
of these steps may help to resolve the problem:
1. Confi rm that a WiFi connected PC can access the Internet (i.e. can
browse the web) using the same network.
2. Check that a DHCP server is available (normally a router function).
Your radio will by default use DHCP unless you choose to disable it.
This may be confi gured using the menu items 'Settings' > 'Network
settings' -> 'Manual settings'. This will ask fi rst whether you wish to
confi gure a wired or a wireless connection. For either wired or wireless
you then need to choose 'DHCP Yes' or 'DHCP No'. If you enable
DHCP then the radio will negotiate with your router (or DHCP server)
and will be provided with an IP address as well as the other settings
needed. If you wish to set the network confi guration manually, refer
to paragraph 6.
3. Check that your network’s fi rewall is not blocking any outgoing ports.
As a minimum, the radio needs access to UDP and TCP ports 80
and 123. Port 53 may be required for DNS. Some Internet radio
services may require additional ports to be open. Windows Media
Player 11 or 12 will allocate a port number for UPnP media sharing
and will confi gure Microsoft's Windows built-in fi rewall appropriately.
Other fi rewall software may require confi guration for UPnP or to allow
particular IP addresses to have trusted access.
4. Check that your access point does not restrict connections to particular
MAC addresses (sometimes called MAC address fi ltering).