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Section 13: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants
to the first consumer purchaser (“Purchaser”) that SAMSUNG's
Tablets and accessories (“Products”) are free from defects in
material and workmanship under normal use and service for the
period commencing upon the date of purchase and continuing for
the following specified period of time after that date:
What is not covered?
This Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abnormal use, abnormal conditions,
improper storage, exposure to liquid, moisture, dampness, sand or dirt,
neglect, or unusual physical, electrical or electromechanical stress; (b)
scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c)
defects or damage resulting from excessive force or use of a metallic
object when pressing on a touch screen; (d) equipment that has the
serial number or the enhancement data code removed, defaced,
damaged, altered or made illegible; (e) ordinary wear and tear; (f)
defects or damage resulting from the use of Product in conjunction or
connection with accessories, products, or ancillary/peripheral equipment
not furnished or approved by SAMSUNG; (g) defects or damage resulting
from improper testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (h) defects or
damage resulting from external causes such as collision with an object,
fire, flooding, dirt, windstorm, lightning, earthquake, exposure to
weather conditions, theft, blown fuse, or improper use of any electrical
source; (i) defects or damage resulting from cellular signal reception or
transmission, or viruses or other software problems introduced into the
Product; or (j) Product used or purchased outside the United States. This
Limited Warranty covers batteries only if battery capacity falls below
80% of rated capacity or the battery leaks, and this Limited Warranty
does not cover any battery if (i) the battery has been charged by a
battery charger not specified or approved by SAMSUNG for charging the
battery; (ii) any of the seals on the battery are broken or show evidence
of tampering; or (iii) the battery has been used in equipment other than
the SAMSUNG Tablet for which it is specified.
Tablet 1 Year
Batteries (Including Internal Batteries) 1 Year
Case 90 Days
Other Tablet Accessories 1 Year