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Section 3B. Software Store and TV 171
3. Can I access a clip wherever I am, as long as I have my
device?
As long as you are on the Sprint National Network,
you will have access to the audio and video clips.
4. Are the videos that I’m viewing “live” videos?
It depends on the content provider. Some of the
channels available through Sprint TV stream live
content. Others provide media on demand with
video and audio clips that are refreshed throughout
the day, but that are not “live.”
5. After purchasing access to an Available Channel for a
monthly fee, do I receive any confirmation? That is, how do
I know it has been purchased?
The next time you access the channel, you bypass
the
Preview/Purchase page and go directly to the
available content.
6. If I don’t subscribe to a data service plan, will I still be able to
view the Sprint TV clips?
Yes. For service access charges, please consult
your Sprint service plan or visit
www.sprint.com.
7. What does it mean when the video pauses and I see the
word “loading” at the bottom of the screen?
This happens when the device is loading the data
necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
8. How can I cancel service if I decide I don’t want it?
To cancel your Sprint TV service, visit
www.sprint.com and sign on to My Sprint Wireless with
your account number and password. From this
page, you have the ability to cancel the service or
any channels to which you subscribe.
9. Can I surf to a different channel while I am playing a clip?
Yes. While you are playing a clip, you can use the
up and down navigation keys to surf to a different
channel. A small pop-up screen will be displayed
that tells you which channel you are watching as
well as other channels that you have access to.
Use the navigation keys to scroll through the
different channels. Once you find a channel that
you want to watch, scroll to it and press (or
simply wait approximately three seconds), and the
channel will begin loading.
Note
Sprint TV Service does not work while roaming off of
the Sprint National Network or where service is
unavailable.
I325.book Page 171 Monday, October 27, 2008 12:20 PM