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Troubleshooting
162
I cannot listen to
music on the
remote Bluetooth
stereo headset
• Ensure that you are connected to the
Bluetooth stereo headset through the
Bluetooth stereo application.
• Ensure that the song that you are
playing is one of the supported
formats.
• Check the battery levels on the
Bluetooth stereo headset.
• Ensure that the phone and headset are
within range of each other. The
maximum distance between the two
should not be more than 10 metres.
• If the phone established a connection
to the headset when the Windows
Media Player was already playing a
song, this song would not be heard on
the headset. You need to start the
next song or stop the Windows Media
Player to listen to music to the
headset.
There are breaks
in the music being
played on the
remote Bluetooth
stereo headset
• You may observe breaks if there are
walls that separate the phone and the
Bluetooth stereo headset.
• Be sure that the Bluetooth
functionality on the phone is turned on
and you have set the phone to be
detected by other devices.
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Problem Description & Solution