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IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 18
- Issue 6b (23 November 2011)IP Office Basic Edition
2.2.2 Call Pickup
If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group or
line being called.
1.
If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the
button which the call is on.
2.
Press an idle Intercom or Call Appearance button.
· To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.
· To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).
· To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.
3.
You can continue the call handsfree or switch to using the handset or headset (press the HEADSET button).
To Create a Call Pickup Button
1.
Press the Admin soft key on the display.
· During a call, press the PHONE button to display the Admin soft key option. If you access phone
administration during a call, only the SPEAKER, MUTE and HEADSET buttons still affect the
connected call.
2.
Use the up or down arrow buttons to scroll to Telephone Programming. Press Select.
3.
Press the programmable button you want to change. Alternatively:
· Use the up or down arrows to scroll to Button Programming. Press Select.
· At the Button: prompt press the button to edit or enter from the button number.
4.
The current setting of that button is displayed.
5.
Press Program and either press Intercom 1 or use the up or down arrow buttons to scroll the display to Call
Pickup and press Select.
6.
At the Endpoint: prompt enter 6 followed by the target extension.
7.
The current setting of the button will now be Call Pickup followed by the target extension number.
· Exit phone administration by pressing the PHONE button. Alternatively use the Back button to move to
another menu.
To Use a Call Pickup Button
1.
Press the Call Pickup programmed button for the specified extension number. You are connected to the call that
was ringing the specified extension.
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