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IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 27
- Issue 6b (23 November 2011)IP Office Basic Edition
Call Handling: Using Handsfree
2.11 Using a Headset
The telephone has a headset socket which you can control using the HEADSET button.
· To make and answer calls on the headset, use the HEADSET button in the same way as lifting or replacing the
handset. The button is lit while the phone is in headset mode.
· Remaining in Headset Mode
If you use the DROP key to end a headset call, the phone will remain in headset mode. New calls will alert on
the headset. You can use the Intercom, Call Appearance, Line Appearance and Drop buttons to make and
answer calls while remaining in headset mode.
· If not already in headset mode, when you make or answer calls by first pressing an Intercom, Call Appearance
or Line Appearance button, the call is automatically connected either on the speaker or headset. Which is used is
set by the phone's Default Hands Audio Path setting.
· If already using the handset, you can switch to headset by pressing HEADSET. You can then replace the
handset.
2.12 Joining Calls
Joining is adding yourself to a call in progress.
· You cannot:
· Join an internal call or a conference call at another extension.
· Join a call at any extension where the extension user has privacy enabled.
· Put a joined call on hold.
· You can:
· Tell when someone has joined your call when you hear a single beep.
· Use privacy to allow or prevent others from joining your calls.
· Join a call that is being answered by the voice messaging system. When you join the call, the voice messaging
system disconnects automatically so you can speak to the caller.
· Dial 68 <Line Number>to join a call on that line if a line is not assigned to a button on your extension.
To Join a Call
A steady red light next to a line button indicates that a call is in progress on that line.
1.
If already on a call, end the call by pressing Drop or put it on hold by either pressing Hold or pressing the
button which the call is on.
2.
Press the line button next the the steady red light and lift the handset. Alternatively, press and Intercom or Call
Appearance button and dial 68 followed by the two-digit line number.
3.
You are now joined with the call. All parties on the call hear a single beep.
To Switch Privacy On or Off
You can use the privacy feature to stop people joining your current call. You can either assign the function to a
programmable button or you can dial Feature 07 to turn privacy on or off.
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