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IP Office Basic Edition - Quick Mode 9500 Series Phone User Guide Page 41
- Issue 6b (23 November 2011)IP Office Basic Edition
Using Voicemail:
4.1 Voicemail Coverage On/Off
Calls to your extension can be rerouted to your voicemail mailbox if you do not answer the call within a set number of
rings, the default being 3 rings. This is called VMS Cover. The number of rings used for your extension is set by your
system administrator.
· If an extension has Call Coverage and VMS Cover active, a covered calls ring at the covered extension for the
specified number of Call Coverage Rings. It will then start ringing the covering extension. If the covering extension
does not answer, the call is routed to the voice mailbox of the extension that activated Call Coverage after the
specified number of VMS Cover Rings. The count of VMS cover rings starts when the covered extension initially
begins to ring. If the covering extension has Do Not Disturb active, the call is routed immediately to the voice
mailbox of the extension that activated Call Coverage.
· Users with VMS Cover turned on can activate Do Not Disturb to send ringing calls immediately to their voice
mailbox.
· Note that when your voicemail cover is off, you can still access the messages in your mailbox and other users can
still use forwarding to send messages to your mailbox.
To create a VMS cover button
1.
Press the Admin soft key on the display.
· During a call, press the PHONE button to display the Admin soft key option. If you access phone
administration during a call, only the SPEAKER, MUTE and HEADSET buttons still affect the
connected call.
2.
Use the up or down arrow buttons to scroll to Telephone Programming. Press Select.
3.
Press the programmable button you want to change. Alternatively:
· Use the up or down arrows to scroll to Button Programming. Press Select.
· At the Button: prompt press the button to edit or enter from the button number.
4.
The current setting of that button is displayed.
3.
Press Program and either dial #15 or use the up or down arrow buttons to scroll the display to VMS Cover
and press Select.
4.
The current setting of the button will now be set to VMS Cover.
· Exit phone administration by pressing the PHONE button. Alternatively use the Back button to move to
another menu.
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