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176 Managing Your Device
10.5 Resetting the Phone
Resetting the phone deletes all data, including downloaded applications, and
resets the phone back to its initial state—the state before you turned on the phone
for the first time.
Important Make sure to back up important data you have on the phone before you
perform a factory data reset.
To perform a factory data reset
If you can access the phone settings, you can perform a factory data reset from the
SD card & phone storage menu.
1. Press HOME > MENU, and then touch Settings.
2. Scroll down the screen, and then touch SD card & phone storage.
3. Navigate to the Internal phone storage section, and then touch
Factory data reset.
4. On the Factory data reset screen, touch Reset phone, and then touch
Erase everything.
To perform a factory data reset using phone buttons
If you are not able to access the phone settings, you can perform a factory data
reset by pressing a combination of phone buttons.
1. With the phone turned off, press and hold the HOME and BACK buttons, and
then briefly press the END CALL/POWER button.
2. When you see the screen with three Androids, release the HOME and BACK
buttons, and then press the TRACKBALL.
Tip If your phone hangs or freezes, remove the battery, wait for a few seconds, and then
re-install it. After re-installing the battery, turn on the phone.