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Section 16
Terms and Conditions & Warranty Information 107
Warranty/Terms
and Conditions
16
Number
We assign a phone number (“Number”) to the phone or other equipment used by
you on the Sprint PCS Network. We may change the Number without compensation
by giving you prior notice. You do not own the Number. You may not modify the
Number we program into any phone or other equipment.
Phone Activation Fee
You may be required to pay a non-refundable phone activation fee when you activate
a new Number, have us switch a Number to a different phone, we activate a different
phone on your existing account or your Service Plan says so. Details on any
applicable phone activation fee are set out in your Service Plan or can be obtained by
calling Sprint PCS Customer Service Solutions.
Charges
For most forms of wireless Service, your usage will be charged from the time you first
initiate contact between your phone or other wireless device and the network until the
network connection is broken, whether or not you are successful in connecting with
the service with which you seek to connect, even if the connection is later broken or
dropped. An exception is that you are not charged for voice calls that are not
completed. You are charged for completed calls to your Number from the time shortly
before the phone starts ringing until the call is terminated by either party. You will be
charged peak rates for the entire duration of calls initiated during the peak time
periods applicable to your Service. You will be charged off-peak rates for the entire
duration of calls initiated during the off-peak time periods applicable to your Service.
In addition to these usage charges, you may be charged for recurring monthly service
charges, applicable local and long-distance toll charges, other usage charges,
connection fees, roaming charges, directory assistance, call completion charges,
optional features you select at an extra cost, and taxes and other regulatory related
charges. Charges for most Services are incurred in one-minute increments, with
partial minutes of use rounded up to the next highest minute. You must pay, by each
invoice due date, all charges for Services provided to the Number for each phone or
other equipment that our records show you activated, no matter who actually uses or
has possession of the phone or other equipment at the time Services are provided.
Voice Command
Sprint PCS Voice Command
SM
is an optional service that allows you to place calls by
using speech recognition technology. Calls to 911 or similar emergency numbers
cannot be placed through the Voice Command feature. Airtime and applicable long
distance charges for a call completed from your Number using the Voice Command
feature begin when you press or activate the TALK or similar keys and end when your
call is terminated by hitting the END key or by returning to the Voice Command
platform. If you initiate and complete another call without leaving the Voice
Command platform, a separate charge for that call will begin from the time the
previous call was terminated. Airtime and applicable long distance charges will be
applied to the entire length of a completed call initiated from Voice Command. Using
Directory Assistance to input names into your Voice Command address book will
incur additional charges. Details on charges for the Voice Command feature can be
found in the marketing materials for this feature, by visiting www.sprintpcs.com or by
calling Sprint PCS Customer Service Solutions.