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Section 16
Terms and Conditions & Warranty Information 111
Warranty/Terms
and Conditions
16
Phones and Other Equipment
Phones and other equipment may be purchased and returned as provided in the
purchase documents. We are not the manufacturer of the phones or other equipment.
The only warranties on the phones or other equipment are any limited warranties
extended by the manufacturers. We have no liability in connection with the phones
and other equipment or for the manufacturers’ acts or omissions.
Lost or Stolen Equipment
If your phone or other equipment is lost or stolen, you must notify us by calling
Sprint PCS Customer Service Solutions. You are responsible for all charges for
Services provided to the Number for the lost or stolen equipment before you notify us
of the loss or theft. We will deactivate Services to the Number upon notification to us
of any loss or theft. You may be required to provide evidence of the loss or theft (for
example, a police report or sworn statement). If the equipment is later found, we may
require that you exchange it for another phone or other equipment before we
reactivate Services (if we do reactivate Services), as well as require you to pay a
reactivation fee. We will deactivate Services to any Number without prior notice to you
if we suspect any unlawful or fraudulent use of the Number. You agree to cooperate
reasonably with us in investigating suspected unlawful or fraudulent use.
Caller ID
If you do not want people you call to get the Number assigned to your phone, you
must call Sprint PCS Customer Service Solutions for information about automatic
Caller ID blocking. The Number assigned to your phone can be blocked on a per-call
basis by dialing *67 + Destination Number + OK, but Caller ID delivery resumes on
the next call you make. Caller ID display on incoming calls to your Number depends
on receiving the information from the calling party.
Pay-Per-Call Service
We will not complete calls from your Number to 900, 976 and similar numbers for
pay-per-call services.
International Calling
You may be limited in the international destinations that you can call with Services.
You should contact Sprint PCS Customer Service Solutions for information about
international destinations that you cannot call.
Limitation of Liability
Except as otherwise provided in this section, our sole liability to you for any loss or
damage arising out of providing or failing to provide Services (including mistakes,
omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases
related to a specific piece of equipment, the prorated MRC for Services to the piece of
equipment during the affected period, or (2) in cases not related to a specific piece of
equipment, the prorated MRCs for Services to you during the affected period. Neither
we nor our vendors, suppliers or licensors are liable for any damage arising out of or
in connection with:
a) any act or omission of any telecommunications service or other service provider
other than us;
b) any directory listing;