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Network connection :: 143
I can’t tell if data services are available
• The following icons indicate data services:
Wireless Mode is on but you are not connected to any data network.
You are connected to a data network. When the arrows are gray, you
are in standby mode and you can receive calls. When the arrows are
green, a data session is active (for example, when you are browsing
the web) and you cannot receive calls.
Wireless Mode seems to turn off by itself
If a system error and reset occurs, Treo automatically turns on Wireless Mode if it was
on before the reset. However, if Treo can’t determine whether Wireless Mode was on
before the reset, it does not turn on automatically and you must manually turn on
Wireless Mode (see page 15).
Treo won’t connect to the Internet
Your Treo supports high speed (Simple IP) data services. To connect to the Internet,
you must subscribe to and activate data services with your wireless service provider.
• Press and hold the Wireless Mode button to turn off Wireless Mode. Then,
press and hold the same button to turn it back on again.
• Perform a soft reset (see page 139).
• For additional suggestions, see www.palmOne.com/support.
• Contact your wireless service provider to verify that your subscription plan includes
high-speed data services and that these services have been correctly activated.
Your wireless service provider should also be able to tell you if there are any
outages in your location. Confirm your user name and password.