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Synchronization (HotSync) :: 145
Synchronization (HotSync)
Synchronization lets you back up your Treo data onto your computer. If you ever need
to perform a hard reset or otherwise erase all your data on your Treo, you can perform
a HotSync operation to restore the data. To make sure you always have an up-to-date
backup of your data, synchronize frequently.
Before you attempt a HotSync operation, make sure that you installed
Palm Desktop software and HotSync Manager from the CD that came with your Treo.
Desktop does not respond to HotSync attempt
Perform a HotSync operation after each of these steps. If the synchronization is
successful, you do not need to complete the remaining steps.
1. Verify that the HotSync cable is securely connected at all points (see page 30).
2. Make sure that HotSync Manager is running:
• Windows: Click the HotSync Manager icon in the lower-right corner and
make sure Local USB is checked. If you don’t see the HotSync Manager icon,
click Start, select Programs, select palmOne and then select HotSync Manager.
• Macintosh: Find the Palm folder on your Mac hard drive. Double-click the
HotSync Manager icon in the Palm folder. In the Connection Settings panel,
set the Local Setup Port to palmOne USB.
3. Verify with your computer hardware vendor that your operating system supports
your internal USB Controller.
4. Perform a soft reset (see page 139).
Every device needs a
unique name. Never
synchronize more than one
device to the same user
name on your computer.
If you’re using an optional
serial HotSync cable, click
the HotSync Manager icon
on your computer and
make sure Local Serial is
checked.