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148 :: Mail
Mail
I can’t receive email
First, make sure you have Internet access: launch the Blazer web browser to see if
you can view a web page you’ve successfully viewed before. If necessary, ensure that
you are viewing the page directly from the Internet: press Menu , and then from
the Page menu, choose Refresh. The email account you use with the Mail application
must be a POP3-compatible account, such as Earthlink.
1. In Mail, press Menu .
2. From the View menu, choose Edit Accounts.
3. Highlight an account, and then choose Edit.
4. Make sure your email address and password are correct.
5. Choose the Server tab.
6. Check the Incoming (POP3) Server and Outgoing (SMTP) Server settings for your
email account. If you do not have this information, please contact your email
service provider.
7. Choose OK to accept these settings.
8. Choose Done.
Other things to consider when trying to retrieve email:
• In Mail, press Menu , and then from the Options menu, choose Connection
Log. This log contains details and error messages from the last several send and
receive sessions.
• Mail does not automatically retrieve your email when:
• Your radio is off.
• You are outside the automatic delivery time window. See page 80 for more
information on customizing your mail settings.
If you use web-based email
(Hotmail, AOL) or corporate
email (Microsoft Outlook,
Lotus Notes), the Mail
application that comes with
Treo will not work. You
must use a third-party
solution.
Contact your email service
provider if you are not sure
whether your email account
is POP3-compatible.