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Mail :: 149
• Some email preferences may not work with your Treo or your wireless network’s
capabilities. To view these settings, press Menu , and then from the View
menu, choose Edit Accounts. Choose an account and press Right to choose
Edit. Each setting is explained in detail in the Tips for that tab. Contact your email
service provider to determine the correct settings for your email account.
• Auto-retrieve settings apply to only the mail account you are currently viewing. If
you have two accounts, Treo auto-retrieves emails for only the current account. To
change the current account, press Menu , and then from the View menu,
choose another account.
I can’t open or save an attachment
• You can open only attachments that are supported by the built-in software on your
Treo or by third-party applications that can open the attachment type. If you can’t
open an attachment on your Treo, the attachment appears with the paperclip
icon .
• Large attachments may be truncated, which prevents you from saving them. Scroll
to the bottom of the email message to see if this is the case. To retrieve the rest of
the attachment, press Menu , and then from the Message menu, choose Get
Entire Message. This downloads the remainder of the attachment so that you can
save it.
I can’t send email
Your ability to send email depends on several factors. You may need to enter
additional information into the Mail application. Also, some wireless service providers
use Internet security requirements that may cause difficulties with your email service.
When retrieving messages,
you may see a larger
number of messages than
you actually receive (e.g.
you see Retrieving 1 of 10
messages and you only
receive 3 messages). If this
happens, check your
Delivery Preferences. If the
preferences are set to
retrieve only recent emails,
any older emails may
appear in the total number,
but are not delivered to
your Treo.