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Problem Description Solution
The battery’s standby time is
shorter than expected
• Batteries are subject to wear and tear.
Standby time may grow shorter as time
passes.
• Leaving a fully charged battery in a cold
or hot place for a long period of time may
reduce battery life.
• Standby time depends on where you use
the phone. The actual time may vary from
the battery’s specifications.
Is it OK if I leave the phone
connected to the power outlet after
it is fully charged
We recommend that you disconnect the
phone from the adapter or unplug the adapter
from the power outlet.
The phone becomes hot This may happen when you are on the phone
or when you use programs, such as games,
the Internet, or the camera, because the
phone needs more power at those times. This
does not affect the phone’s life or
performance.
The battery level seem sufficient,
but the phone does not turn on
• Remove the battery from the phone and
reinstall it. Then turn on the phone.
• Clean the metal contacts both on the
battery and on the phone. Reinstall the
battery and turn on the phone.
The phone turns off when the
adapter is connected
Some dust on the contacts may cause
unexpected power-off or charging problems.
Clean the metal contacts both on the battery
and on the phone.