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Troubleshooting 130
Program Problems
Problem Description Solution
I cannot connect to the remote
Bluetooth stereo headset
Ensure that the correct passkey was entered
on the phone during the connection with the
headset. Most Bluetooth headsets have a
fixed passkey that would be mentioned in
their user’s guide. You would need to enter the
passkey when establishing a connection with
the headset.
I cannot listen to music on the
remote Bluetooth stereo headset
• Ensure that you are connected to the
Bluetooth stereo headset.
• Ensure that the song that you are playing
is one of the supported formats.
• Check the battery levels on the Bluetooth
stereo headset.
• Ensure that the phone and headset are
within range of each other. The maximum
distance between the two should not be
more than 10 meters.
There are breaks in the music being
played on the remote Bluetooth
stereo headset
You may observe breaks if there are walls that
separate the phone and the Bluetooth stereo
headset.
Call History
The call history displays empty You activated a filter, and no communication
events fitting that filter were logged. To see all
events, press Start > More > Call History.