When the Indicators Provide No Help
If any of the following problems occur and the indicators do not offer a
solution, refer to the pages given for each problem.
Problems Relating to Images
• No Images Appear
Projection does not start, the projection area is completely black
s p.211
• Moving Images Are Not Displayed (Only the Moving Image
Portion Turns Black)
Moving images played back from a computer appear black and
the images are not projected
s p.212
• Projection Stops Automatically s p.212
• The Message "Not supported" is Displayed s p.212
• The Message "No Signal" is Displayed s p.213
• Images are Fuzzy, Out of Focus, or Distorted s p.213
• Interference or Distortion Appear in Images s p.214
• The Mouse Cursor Flickers (Only when Projecting USB Display) s p.215
• The Image is Truncated (Large) or Small, the Aspect Ratio is Not
Suitable, or the Image has been Reversed
Only part of the image is displayed, or the height and width
ratios of the image are not correct
s p.215
• Image Colors are Not Right
The whole image appears purplish or greenish, images are black
& white, or colors appear dull
s p.216
• Images Appear Dark s p.216
Problems when Projection Starts
• The Projector Does Not Turn On s p.217
Problems with the Interactive Features
• Cannot Draw on the Projected Screen s p.218
• Cannot Operate a Computer from the Projected Screen After
Connecting to the Computer
s p.218
• The message "An error occurred in the Easy Interactive Function."
is Displayed
s p.219
• Computer's Mouse Does Not Work Correctly s p.219
• The Interactive Pen Does Not Work s p.219
• The Response Time for the Interactive Pen is Slow (Only when
Projecting USB Display)
s p.220
• Cannot Perform Touch Operations Correctly (EB-1430Wi only) s p.220
• The Dot Moves Automatically or Does Not Move to the Next
Position During Manual Calibration
s p.220
• Cannot Connect to the Whiteboard of a Shared Projector s p.221
• Cannot View the Shared Drawing Contents s p.221
• Cannot Save the Screen for a Shared Whiteboard in a Web Browser s p.222
• Cannot Perform Operations while Capturing, Printing, or Saving s p.222
• Cannot Paste the Capture of the Projected Screen Correctly s p.222
• Cannot Print Normally s p.222
• Cannot Scan Normally s p.223
• The Time is Out of Sync, Settings for the Internal Storage are Not
Reflected Correctly
s p.223
• Cannot Change the Source s p.223
Other Problems
• No Sound can be Heard or the Sound is Faint s p.223
• There is Noise in the Audio (Only when Projecting USB Display) s p.224
• The Remote Control Does Not Work s p.224
• I Want to Change the Language for Messages and Menus s p.225
Problem Solving
210
