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ZENworks® ESM 3.5 Administrator’s Manual 211
Troubleshooting
Overview
Common issues with ESM can be traced to problems with server operability. The following pages
outline specific configuration and troubleshooting tasks that can help you resolve issues on the
ESM back-end.
“Allowing ASP.NET 1.1 Functions” on page 212
“Server Communication Checks” on page 214
“Getting Trace Information from the Management Server Agent” on page 219
“Troubleshooting SQL Server Issues” on page 221
“System Monitor” on page 221
“Securing SQL Database Passwords” on page 224
“Microsoft SQL Profiler” on page 225
“Common SQL Profiler Actions” on page 227
“Tracing Novell Database Installations” on page 229
“Event Logs” on page 232
“Microsoft SQL Enterprise Manager” on page 234