Handspring 270 Cell Phone User Manual


 
Page 206 Troubleshooting Tips
Operating problems
Tapping and keyboard problems
Problem Solution
My communicator won’t
turn on.
Try each of these in turn:
Adjust the display settings.
Make sure the battery is fully charged.
Perform a soft reset. See page 202 for details.
If your communicator still does not operate, try a hard
reset. See page 203 for details.
My communicator keeps
turning itself off.
Your communicator is designed to turn itself off after a period
of inactivity. This period can be set at one, two, or three
minutes. Check the Auto-off setting. See page 173 for details.
My communicator is not
making any sounds.
Check the ringer switch setting on top of your
communicator. The setting turns off all sounds on your
communicator.
Check the System Sound setting. See page 173 for
details.
My communicator has frozen. This is most commonly attributed to conflicts with third-party
software. Try each of these in turn:
Perform a soft reset. See page 202 for details.
Delete any application you recently installed. See page 42
for details.
Perform a warm reset. See page 203 for details.
Perform a hard reset. See page 203 for details.
I don’t see anything on my
communicator’s screen.
Adjust the display settings.
Charge the battery.
Perform a soft reset.
Problem Solution
When I tap the buttons or
screen icons, it activates the
wrong feature.
Calibrate the screen. See page 172 for details.
When I press Menu ,
nothing happens.
Not all applications or screens have menus. Try changing to a
different application.