HTC CEDA100 Cell Phone User Manual


 
58  Working With Company E-mails and Meeting Appointments
7.2 Working with Company E-mails
Your phone gives you instant access to your company e-mail messages and lets you manage your messages 
easier. Messaging features such as Direct Push, Fetch Mail, and Filtering messages are just some of the tools you 
can use to manage your e-mail messages.
Note
Some messaging features depend on the Microsoft Exchange Server version used. Check with your network 
administrator for the availability of Exchange Server features.
Automatic synchronization through Direct Push
Direct Push technology (push e-mail feature) enables you to receive new e-mail messages on your phone as soon 
as they arrive in your Inbox on the Exchange Server. With this feature, items such as contacts, calendar and tasks 
are also immediately updated onto your phone when these items have been changed or new entries have been 
added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your 
phone. You need to perform a full synchronization between your phone and the Exchange Server first before 
Direct Push can be enabled.
Requirement  The Direct Push feature works for your phone only if your company is using Microsoft Exchange Server
2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version.
To enable Direct Push via Comm Manager
Click Start > Comm Manager.
On the Comm Manager screen, click the Microsoft Direct Push option.
 indicates that you will receive e-mail messages as they arrive.
 indicates that you need to manually retrieve your e-mail messages.
Scheduled synchronization
If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and 
information. 
In ActiveSync on your phone, click Menu > Schedule.
Select a shorter time interval in the Peak times box for you to be able to receive e-mail messages more 
frequently.
Select a longer interval in the Off-peak times box.
Tip Click Menu > Peak Times to set the peak and off-peak times.
Instant download through Fetch Mail
Fetch Mail downloads an entire e-mail immediately without the need for you to perform a full Send/Receive 
action. 
Requirement  Fetch Mail works for your phone only if your company is using Microsoft Exchange Server 2007 or higher.
Click Start > Messaging > Outlook E-mail.
Click an e-mail message to open it.
By default, only the first few kilobytes of the message is shown. To download the whole e-mail, scroll to 
the bottom of the message then click Get the rest of this message.
A downloading status message appears. Wait for the remainder of the message body to be downloaded.
Notes For information about changing e-mail sync options such as setting the download size for e-mail, see 
“Customizing e-mail settings” in Chapter 6.
When you receive an e-mail that contains a link to a document such as a PDF or Microsoft Office document 
located on SharePoint or an internal file server, you can click the link to view the document on your phone. You 
can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange 
Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or 
internal file servers.
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