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Performing a factory reset from settings
1. On the Apps screen, tap Settings.
2. Tap Backup & reset.
3. Tap Factory data reset.
4. Tap Reset phone, and then tap Erase everything.
Performing a factory reset using hardware buttons
If you can’t turn HTC First on or access settings, you can still perform a factory reset
by using the hardware buttons on HTC First.
1. Press and hold the VOLUME DOWN button, and then press and hold the
POWER button.
2. Wait for the screen with the three Android images to appear, and then release
the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER
button.
71 Backup and reset