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Troubleshooting
have made a full backup with PC Suite, you can use PC Suite to format the memory
and restore the backed-up files. If you have made a backup to a memory card, see
‘To back up and restore data to and from the memory card’ on page 207. If you
have not made a backup, but you still have to format the internal memory, proceed
as follows:
1 Disconnect the charger and remove the battery to restart the communicator.
2 Insert the battery and open the cover.
3 When you see the Nokia 9210 Communicator Welcome screen, immediately
press and hold keys Ctrl+Shift+F. The F key should be pressed last.
4 Formatting starts. It takes at least two minutes to complete.
5 With Windows Explorer locate All_Nokia_9210_data.sis installation package in
the Preinstalled in device folder of the sales package CD-ROM and install it.
5. Cannot make or receive calls
Check to see if you have ‘Flight’ profile turned on. When this profile is ‘on’ you
cannot make or receive calls.
Make sure that the phone is not off. Close the cover and switch on the phone.
If you get the message INVALID SIM CARD, your SIM cannot be used in the
communicator. Contact you dealer or network service provider.
Check the status of your call barrings and diverts, see ‘Network services settings’
on page 83.
The phone may be busy: data or fax is being sent or received, or the communicator
is being used as a fax modem. Wait for the data/fax transmission to end, or drop
the call by pressing the key on the phone keypad.