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Troubleshooting
If you receive service provider error messages when connecting to your remote
mailbox, contact your remote mailbox service provider. Your Remote mailbox may
contain corrupted mail messages or the mail server settings may be incorrect.
If you have problems sending mail with attachments, select Cancel sending and
try again. If this does not help, try the key combination Shift-Tab-right arrow.
Some mail attachments can take up a significant amount of memory and therefore
freeing some memory by deleting something from your communicator memory
might also help.
Short message sending: You have not subscribed to the Short Message Service or
the message centre number is missing or incorrect. Contact your service provider.
The reason for failure may also depend on the network: the network does not
support SMS, fax, or data/mail; the network is out of order or busy; the signal
strength is not adequate for sending.
10. Phone display shows “Message too long” when I try to open a received
short message.
The received message is over 1377 characters long. Use the Telephone application
to read it.
11. Cannot establish an Internet connection
If you are trying to connect to the Internet (in order to use WWW or to receive or
send mail), but the operation does not succeed, you can use the following checklist
to find out where the problem might be located:
1 Is the data call active when you are trying to connect? Look at the data call
indicator on the phone side. If the data call is dropped after a few seconds after
starting to connect, check the phone number in the Internet Access settings.
See page 134 for details.