Filter
Top Products
Appendix A Troubleshooting 141
When prompted, select the option to restore your settings, downloaded applications,
and other information from a backup and select the backup you want to use. Multiple
backups are listed by device in chronological order with the most recent backup for a
device listed first.
Removing a Backup
You can remove a backup of iPhone from the list of backups in iTunes. You may want
to do this, for example, if a backup was created on someone else’s computer.
Remove a backup:
1 In iTunes, open iTunes Preferences.
Windows: Choose Edit > Preferences.
Mac: Choose iTunes > Preferences.
2 Click Devices (iPhone does not need to be connected).
3 Select the backup you want to remove and click Delete Backup.
4 Confirm you wish to remove the selected backup by clicking Delete Backup.
5 Click OK to close the iTunes Preferences Window.
For more information about backups, including the settings and information stored in
a backup, see support.apple.com/kb/HT1766.
Updating and Restoring iPhone Software
You can use iTunes to update or reinstall iPhone software, restore default settings, and
delete all data on iPhone.
If you update, the iPhone software is updated but your downloaded applications,
settings, and songs are not affected.
If you restore, the latest version of iPhone software is reinstalled, default settings are
restored, and data stored on iPhone is deleted, including downloaded applications,
songs, videos, contacts, photos, calendar information, and any other data. In iTunes,
you can also restore from a backup without deleting data stored on iPhone.
Deleted data is no longer accessible via the iPhone user interface, but is not
permanently erased from your iPhone until it is overwritten by new data. For
information about permanently erasing all content and settings, see “Resetting
iPhone” on page 109.
Update or restore iPhone:
1 Make sure you have an Internet connection and have installed the latest version of
iTunes from www.apple.com/itunes.
2 Connect iPhone to your computer.
3 Select iPhone in the iTunes sidebar and click the Summary tab.