Nokia DOC-CLIENT-UG-207 Cell Phone User Manual


 
Placing a Call on Hold
Using the DiVitas Dialer
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7
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Placing a Call on Hold
To place a call on hold, select Options > Hold or press the green Call key.
To resume the call (take the call back off hold), press the right selection key (Resume) or
select Options > Resume, or press the green Call key.
Transferring a Call
The DiVitas Client supports the following transfer methods:
Attended transfer – An attended transfer allows you to speak with the person to whom
you plan to transfer a call, before actually transferring the call.
Blind transfer – A blind transfer allows you to transfer the call immediately, without first
speaking to the person to whom you transfer the call.
The procedures for each type of transfer are the same. The transfer is attended if you let
the party to which you are transferring the call answer the phone after you select Transfer.
The transfer is blind if you select Transfer when the other party’s phone is still ringing and
they have not answered yet.
You can transfer a call to a contact or a number. If you have another call on hold, you also
can transfer the call to the caller on hold.
Transferring a Call by Selecting a Contact
1 Select Transfer > To contact.
The Contacts lists is displayed.
2 Select the contact.
3 Select Dial.
4 When you hear the ringer for the party to which you are transferring, do one of the
following:
To speak with the other party before completing the transfer, wait for them to
answer the call. When you both are ready, select Transfer.
To transfer immediately, you can select Transfer as soon as you hear the ringer for
the other party.
To end the call by pressing the End key, press the key only briefly. If you press and
hold the key, the DiVitas Client will be minimized after the call is ended.