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Managing Multiple Calls
Using the DiVitas Dialer
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7
34
Call Audio
Only one call can have audio at any given time. The other call must be on hold. If you are
on a call and you answer a new call, the new call has audio and the other call is placed on
hold. For example, in Figure 6, when the call from DiVitas contact “Karen” is answered,
the caller on extension “8935” is automatically placed on hold.
Swapping Calls
To place the call that has audio on hold and resume audio with the other call, you can
swap the calls.
To swap between two active calls, select Options > Swap. The first call is placed on hold
while the audio on the second call becomes active. For example, Figure 7 shows “Karen”
being placed on hold when his called is swapped for the caller at extension “8935”.
Pressing the Call key routes the call through the DiVitas Server. To dial the call
directly, select Options > Call > From mobile number. The DiVitas Client places
the call as a voice call over GSM.
It is also possible to place a second call simply by dialing while the first call is
active (as opposed to placing the call on hold before dialing). However, the DTMF
tones will be audible on the active call. You will be dialing into someone’s ear.
In GPRS or non-3G modes, support to make or receive a second call is not
supported.
For information about setting up a 3-way conference call or joining a scheduled
conference call, see “Conferencing” on page 37
.