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Limited Warranty
Limited Warranty
Nokia Corporation, represented by its Mobile Phones Division ("Nokia") warrants
that this Nokia cellular product and/or genuine Nokia accessory ("Product") is free
from defects in material and workmanship, according to the following terms and
conditions:
1. The limited warranty for the cellular phone, data product and all genuine Nokia
accessories (except battery packs) extends for the first twelve (12) months
beginning on the date of purchase of the Product.
2. The limited warranty for genuine Nokia battery packs extends for the first six (6)
months beginning on the date of purchase of the Product.
3. The limited warranty extends only to the original consumer purchaser
(“Consumer”) of the Product and is not assignable or transferable to any
subsequent purchaser/end user.
4. The limited warranty extends only to Consumers who purchase the Product in one
of the countries (or areas) set forth at the end of this document. The limited
warranty is only valid in Nokia’s intended country (or area) of sale of the Product.
5. During the limited warranty period, Nokia or its authorized service network will
repair or replace, at Nokia’s option, any defective Product or parts thereof with
new or factory rebuilt replacement items, and return the Product to the
Consumer in working condition. No charge will be made to the Consumer for
either parts or labor in repairing or replacing the Product. All replaced parts,
boards or equipment shall become property of Nokia. The external housing and
cosmetic parts shall be free of defects at the time of shipment and, therefore,
shall not be covered under these limited warranty terms.
6. Repaired Product will be warranted for the balance of the original warranty
period or for ninety (90) days from the date of repair, whichever is longer.
7. Upon request from Nokia or its authorized service center, the Consumer must
provide purchase receipt or other information to prove the date and place of
purchase.
8. Transportation, delivery and handling charges incurred in the transport of the
Product to and from Nokia or its authorized service center will be borne by the
Consumer.
9. The Consumer shall have no coverage or benefits under this limited warranty if
any of the following conditions are applicable :
a) The Product has been subject to: abnormal use, abnormal condition,
improper storage, exposure to moisture or dampness, exposure to excessive
temperature or other such environmental conditions, unauthorized
modifications, unauthorized connections, unauthorized repair including
but not limited to use of unauthorized spare parts in repairs, misuse,
neglect, abuse, accident, alteration, improper installation, Acts of God, spill
of foods or liquids, maladjustment of customer controls or other acts which
are beyond of reasonable control of Nokia, including deficiencies in
consumable parts such as fuses and breakage or damage to antennas,
unless caused directly by defects in materials or workmanship, and normal
wear and tear of the Product.
b) Nokia was not notified by Consumer of the alleged defect or malfunction of
the Product during the applicable limited warranty period.
c) The Product serial number or the accessory date code has been removed,
defaced or altered.
d) The defect or damage was caused by defective function of the cellular
system or by inadequate signal reception by the external antenna.
e) The Product was used with or connected to accessory not supplied by Nokia,
not fit for use with Nokia cellular phones or used in other than its intended
use.
f) The battery was short circuited or seals of the battery enclosure or cells are
broken or show evidence of tampering or the battery was used in equipment
other that for which is has been specified.
10. If a problem develops during the limited warranty period, the Consumer should
take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for repair or
replacement processing.
b) If “a” is not convenient, the Consumer may contact the local Nokia office for
the location of the nearest authorized service center.
c) The Consumer shall arrange for the Product to be delivered to the authorized
service center. Expenses related to removing the Product from an
installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered by
this limited warranty. The Consumer shall be responsible for expenses
related to reinstallation of the Product.
e) In case of certain operator specific features in the Product such as SIM-lock,
Nokia reserves the right to refer the Consumer to the relevant cellular
operator before service will be provided.
f) If the Product is returned to Nokia after the expiration of the warranty
period, Nokia’s normal service policies shall apply and the Consumer will be
charged accordingly.
11 . ANY IMPLIED WARRANTY OF MECHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING
WRITTEN WARRANTY. OTHERWISE, THE FOREGOING WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OR A LOSS OF ANTICIPATED
BENEFITS OR PROFITS, LOSS OR IMPAIRMENT OF PRIVACY OF CONVERSATIONS,
WORK STOPPAGE OR LOSS OR IMPAIRMENT OF DATA ARISING OUT OF THE USE
OR INABILITY TO USE THE PRODUCT.
12. The benefits conferred by this limited warranty are in addition to all other rights
and remedies under any applicable mandatory legislation as may be in force from
country (or area) to country (or area).
13. Nokia neither assumes nor authorizes any authorized service center or any person
or entity to assume for it any other obligation or liability beyond that which is
expressly provided for in this limited warranty.
14. All warranty information, product features and specifications are subject to
change without notice.
15. The countries (or areas) in which this limited warranty is in force, subject to
clause 4 above, are Hong Kong SAR and Macau SAR.
Warranty.fm Page 122 Tuesday, February 28, 2006 1:37 PM