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Chapter 5: Administrative Tasks
95
Testing Phone Hardware
Your system administrator may ask you to access a diagnostics menu on your phone to test your phone
hardware. You can test your phone’s microphones, speaker, handset, third-party headset (if present),
keypad mappings, touchscreen, and LEDs . See your system administrator for instructions on how to
perform these tests.
To test your phone hardware:
1 Tap Settings from Home view, and tap Status > Diagnostics > Test Hardware.
2 From the Test Hardware screen, tap one of the following:
○ Audio Diagnostics
○ Keypad Diagnostics
○ Display Diagnostics
○ Touch Screen Diagnostics
○ Brightness Diagnostics
○ LED Diagnostics