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Polycom VVX 500 Business Media Phone User Guide
6
Active Call View
If you have only one call in progress—and it’s active (has audio)—you can access Active Call view (shown
next).
This view displays the name and number of the person you’re talking with, and the duration of the call.
From Active Call view, you can manage the call: hold, end, or transfer it, or set up a conference call with
the person you’re talking with and another party.
Calls View
You can access Calls view if your phone has multiple calls in progress, or you have one held call. Scroll to
see all your calls. If your phone has multiple lines, calls display under the associated line.
Call color indicates status:
Dark green Active call.
Dark blue Incoming and held calls.
Bright green Active call is highlighted.
Bright blue Incoming or held call is highlighted.
Tap a call to highlight it. The soft keys apply to the highlighted call.
User Tip: Navigating Back to Calls View
If you navigate away from your call(s), tap to see Active Call or Calls view again.