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• Verify that the Wi-Fi® network that your device is connected to supports connections to a VPN. For more information, contact your
administrator.
• If you use a software token to log in to a VPN, verify that the software token is on your device and that the software token information
that appears in the VPN profile is correct.
Log in to a VPN
1. In the device options, click Security Options.
2. Click VPN.
3. Select the Enable VPN check box.
4. Click Log in.
Change the user name and password for a VPN profile
1. In the device options, click Security Options.
2. Click VPN.
3. Highlight a VPN profile.
4. Press the Menu key.
5. Click Edit.
6. In the User name field, change the user name.
7. In the User password field, change the user password.
8. Press the Menu key.
9. Click Save.
Change the software token for a VPN profile
Verify that the software token that you want to use is installed on your BlackBerry® device. For more information, contact your administrator.
1. In the device options, click Security Options.
2. Click VPN.
3. Highlight a VPN profile.
4. Press the Menu key.
5. Click Edit.
6. Set the Token serial number field.
7. Press the Menu key.
8. Click Save.
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