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A question mark appears on a slide
A question mark appears on a slide if your BlackBerry® device has not downloaded the slide.
1. To download the slide, highlight the slide.
2.
Press the key > Retrieve.
The number of new or unopened messages is different than I expect
The number of new or unopened messages includes saved messages and filed messages.
If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email folder in the
email application on your computer other than your inbox, your device files the message.
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