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I cannot make or receive calls, 55
Answer a second call
Depending on your wireless service provider and wireless network, this feature might not be supported.
During a call, press the key.
• To answer the incoming call and place the current call on hold, click Answer - Hold Current.
• To answer the incoming call and end the current call, click Answer - Drop Current.
To return to the first call, press the key > Swap or Flash.
Change your ring tone, notifiers, or reminders
In addition to changing the tone, you can also change options for volume, LED, vibration, and notification during calls.
1. On the Home screen, click the Sound and Alert Profiles icon.
2. Click Change Sounds and Alerts > Sounds for Selected Profile.
• To change your ring tone, click Phone.
• To change notifiers or reminders, click to expand a section. Click an option.
3. In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following:
• Click a tone.
• To use a song that is on your BlackBerry® device or on a media card, click All Music. Find and click a song.
• To use a voice note that you recorded, click All Voice Notes. Find and click a voice note.
• To use a preloaded alert, click All Alerts. Find and click an alert.
4.
Press the
key > Save.
Related topics
I cannot change the number of times that my device rings, 56
Mute a call
During a call, press the key on the top of your device.
To turn off mute, press the key again.
Place a call on hold
If your BlackBerry® device is connected to a CDMA network, you cannot place a call on hold.
During a call, press the key > Hold.
To resume a call, press the key > Resume.
User Guide
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