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XV6600WOC User Manual154
Trouble
shooting
XV6600WOC User Manual 155
Connection Problems
Problem
n Unable to use Infrared (IR)
to transfer information.
n Cannot connect to Internet,
web surng doesn't work.
Solution
Try the following:
1 Line up the IR ports so that they are unobstructed
and within a close range with 20cm.
2 Make sure nothing is between the two IR ports.
3 Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location
or turning off some lights.
Try the following :
1 Check that you have set up and connected to an
Internet service provider.
2 Check that your wireless connection to your mobile
service provider is switched on and the signal is un-
obstructed.
3 Verify with your Internet service provider that your
user name and password are correct.
See Chapter 7 Getting Connected. Additional
information is also available in Connections Help on
the XV6600WOC and ActiveSync Help on the PC.
Problem
n ActiveSync is connected, but
data or information cannot
be transferred.
Solution
On your desktop computer, check the Sync Options on
the ActiveSync Manager menu to see if the information
type for the program you want has been selected for
synchronizing. See more detail s about synchronizing
information in Chapter 4.