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2. Press the Menu key.
3. Click Edit.
4. Press the Menu key.
5. Click Add Custom Ring Tone.
6. Change the Custom Ring Tone field.
7. Press the Menu key.
8. Click Save.
Notification profile troubleshooting
My device is vibrating more times than expected
For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.
I am not receiving notification for incoming calls or messages
Try performing the following actions:
• In the notification profile list, verify that the Off notification profile is not selected.
• In a notification profile exception, verify that the Custom Ring Tone field is not set to Mute.
Related topics
Switch notification profiles, 145
Change a notification profile exception, 149
I cannot change some fields in a Calls From notification profile exception
If you assign a custom ring tone to a contact in the contact list, a Calls From notification profile exception appears in the notification
profile list. Because these notification profile exceptions are for calls only, you can only change the Custom Ring Tone field.
User Guide
Notification profiles
150