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Turn off media card support
When you turn off media card support, your BlackBerry® device cannot access the files on your media card.
1. On the Home screen or in a folder, click the Options icon.
2. Click Memory.
3. Change the Media Card Support field to Off.
4. Press the Menu key.
5. Click Save.
Change how you transfer files between your device and your computer
1. On the Home screen or in a folder, click the Options icon.
2. Click Memory.
3. Perform one of the following actions:
• To use mass storage mode to transfer files between your BlackBerry® device and your computer, set the Mass Storage Mode
Support field to On. If necessary, change the Auto Enable Mass Storage Mode When Connected field.
• To use MTP to transfer media files between your device and your computer, set the Media Transfer Protocol (MTP) field to On. If
necessary, change the Auto Enable Mass Storage Mode When Connected field.
• To receive a prompt to select mass storage mode or MTP when you connect your device to your computer, set the Auto Enable Mass
Storage Mode When Connected field to Prompt.
4. Press the Menu key.
5. Click Save.
Turn off mass storage mode or MTP
1. On the Home screen or in a folder, click the Options icon.
2. Click Memory.
3. Change the Media Transfer Protocol (MTP) field or the Mass Storage Mode Support field to No.
4. Press the Menu key.
5. Click Save.
Turn off the prompt for mass storage mode
1. On the Home screen or in a folder, click the Options icon.
2. Click Memory.
3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No.
4. Press the Menu key.
5. Click Save.
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