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File and attachment basics
About files and attachments
You can view and download attachments and save them to the BlackBerry® device memory or on a media card. If you delete an email message
that contains an attachment that you have downloaded, the attachment is not deleted from your device. If you save an email message that
contains an attachment that you have viewed, the email message and the attachment are saved in the device memory until you delete the
email message.
If your email account uses a BlackBerry® Enterprise Server that supports accessing files on your organization's network, you can preview files
from your organization's network and save the files to your device or attach them directly to email messages without downloading them. You
can use the files application to view a list of all the files saved on your device. You can also rename, move, and delete files on your organization's
network from your device.
To change attachments or files that you download, you can use third-party editing applications (such as Documents to Go®) that are designed
for use on BlackBerry devices.
Open a file or an attachment
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a
BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
1. In a message, meeting invitation, or calendar entry, press the Menu key.
2. If necessary, click Retrieve Attachment Information.
3. Click Open Attachment.
4. If necessary, on the Attachments screen, click an attachment.
5. If necessary, in the dialog box, click an option.
Download a file or an attachment
To perform this task, your BlackBerry® device must be associated with an email account that uses the BlackBerry® Internet Service or a
BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator.
1. In a message, in a calendar entry, or on a web page, perform one of the following actions:
• If there is only one attachment in a message or calendar entry, press the Menu key.
• If there are multiple attachments in a message or calendar entry, highlight an attachment. Press the Menu key.
• If you are downloading a file from a web page, press the Menu key.
2. Click Download Attachment or Download File.
3. Click Download.
4. If necessary, click More or More All.
User Guide
Files and attachments
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