Filter
Top Products
Data permissions for third-party applications
Email:
Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your
BlackBerry® device.
Organizer Data:
Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos.
Files:
Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications
can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth®
technology.
Security Data:
Set whether third-party applications can access certificates or keys in the key store on your device.
Security troubleshooting
I cannot download a certificate
If you changed the connection type that your BlackBerry® device uses to connect to the LDAP or DSML certificate server, try switching to the
default connection type.
I cannot unlock my device using my smart card
Try performing the following actions:
• Verify that the correct smart card is inserted in the smart card reader.
• Verify that the smart card is inserted in the smart card reader correctly.
• Verify that you typed the smart card password correctly. You should have received this password when you received your smart card.
• If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.
I cannot connect to a Wi-Fi network or log in to a VPN using a software token
Depending on your BlackBerry® device model, this feature might not be supported.
Verify that the time on your BlackBerry device is synchronized with the network time.
Related topics
Get the date and time from the wireless network automatically, 146
User Guide
Security
302