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Warranty Information 184
Section 12: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")
warrants that SAMSUNG's handsets and accessories
("Products") are free from defects in material and workmanship
under normal use and service for the period commencing upon
the date of purchase by the first consumer purchaser and
continuing for the following specified period of time after that
date:
What is not covered?
This Limited Warranty is conditioned upon proper use of the Product.
This Limited Warranty does not cover: (a) defects or damage resulting
from accident, misuse, abnormal use, abnormal conditions, improper
storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or
unusual physical, electrical or electromechanical stress; (b) scratches,
dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or
damage resulting from excessive force or use of a metallic object when
pressing on a touch screen; (d) equipment that has the serial number or
the enhancement data code removed, defaced, damaged, altered or
made illegible; (e) ordinary wear and tear; (f) defects or damage
resulting from the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG; (h) defects or damage resulting
from external causes such as collision with an object, fire, flooding, dirt,
windstorm, lightning, earthquake, exposure to weather conditions, theft,
blown fuse, or improper use of any electrical source; (i) defects or
damage resulting from cellular signal reception or transmission, or
viruses or other software problems introduced into the Product; or (j)
Product used or purchased outside the United States. This Limited
Warranty covers batteries only if battery capacity falls below 80% of
rated capacity or the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by a battery charger
not specified or approved by SAMSUNG for charging the battery; (ii) any
of the seals on the battery are broken or show evidence of tampering; or
(iii) the battery has been used in equipment other than the SAMSUNG
phone for which it is specified.
Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories 1 Year