Filter
Top Products
65
Serial Number, PRL, and Browser version, Serving
system, and Icon glossary.
To access phone information:
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings
➔
Phone info
and
press .
2. Highlight one of the following options and .
My phone number
If you forget your phone number, refer to My phone
number.
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings
➔
Phone info
and
press .
2. Select
My phone number
and press .
Software version
You can view the software version associated with
your Virgin Mobile phone.
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings
➔
Phone info
and
press .
2. Select
Software version
and press . The
software version displays.
Hardware version
You can view the hardware version associated with
your Virgin Mobile phone.
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings
➔
Phone info
and
press .
2. Select
Hardware version
and press .
Serial Number
A Mobile Equipment IDentifier (MEID) is a unique
identification number for a mobile phone and is
commonly used to identify a phone that is lost or
stolen. Typically, the MEID number is used for
identification.
To view the Serial Number (MEID):
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings
➔
Phone info
and
press .
2. Select
Serial Number
and press .
PRL
The Preferred Roaming List (PRL) resides in the
memory of your phone. The PRL tells the phone to
look or roam for Virgin Mobile towers. If a Virgin
Mobile tower is unavailable, the PRL list tells the
phone which tower to look for next.
To view the PRL:
1. From the Main screen, press
Menu
(Left Option
Button) ➔
Tools & Settings
➔
Phone info
and
press .
2. Select
PRL
and press .
3. View the PRL list and press the
Cancel
(Right
Option Button) to return to the previous menu.