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Warranty Information 137
Section 11: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA,
LLC (“SAMSUNG”) warrants that SAMSUNG’s
handsets and accessories (“Products”) are free
from defects in material and workmanship under
normal use and service for the period
commencing upon the date of purchase by the
first consumer purchaser and continuing for the
following specified period of time after that date:
What is not covered?
This Limited Warranty is conditioned upon proper
use of the Product.
This Limited Warranty does not cover: (a) defects
or damage resulting from accident, misuse,
abnormal use, abnormal conditions, improper
storage, exposure to liquid, moisture, dampness,
sand or dirt, neglect, or unusual physical,
electrical or electromechanical stress;
(b) scratches, dents and cosmetic damage,
unless caused by SAMSUNG; (c) defects or
damage resulting from excessive force or use of
a metallic object when pressing on a touch
screen; (d) equipment that has the serial number
or the enhancement data code removed,
defaced, damaged, altered or made illegible;
(e) ordinary wear and tear; (f) defects or damage
resulting from the use of Product in conjunction
or connection with accessories, products, or
ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (g) defects or damage
resulting from improper testing, operation,
maintenance, installation, service, or adjustment
not furnished or approved by SAMSUNG;
(h) defects or damage resulting from external
causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown
fuse, or improper use of any electrical source;
(i) defects or damage resulting from cellular
signal reception or transmission, or viruses or
other software problems introduced into the
Product; or (j) Product used or purchased outside
the United States. This Limited Warranty covers
batteries only if battery capacity falls below 80%
of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if
(i) the battery has been charged by a battery
charger not specified or approved by SAMSUNG
for charging the battery; (ii) any of the seals on
Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories 1 Year