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Phone Basics
Section 2A. Phone Basics 27
Calling Emergency Numbers
You can place calls to 911 (dial and
press ), even if your phone is locked or your
account is restricted.
During an emergency call, press
Options (right softkey).
Select an option and press .
ⅷ Unlock Phone to unlock your phone (appears only if
the phone is locked).
ⅷ To close the pop-up menu (appears only if the phone is
unlocked), press the key.
To exit Emergency mode:
1. Press to end a 911 call.
2. Press until Emergency mode is exited.
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning
System (GPS) chip necessary for utilizing E911
emergency location services where available.
When you place an emergency 911 call, your phone’s
GPS feature seeks information to calculate your
approximate location. Depending on several variables,
including availability and access to satellite signals, it
may take up to 30 seconds or more to determine and
then report your approximate location.
Note
When you place an emergency call, your phone
automatically enters Emergency mode.
Tip
Press Options (right softkey), and then select Phone
Info > Phone Number to display your phone number
during an emergency call.
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Important
Always report your location to the 911
operator when placing an emergency call.
Some designated emergency call takers,
known as Public Safety Answering Points
(PSAPs) may not be equipped to receive GPS
location information from your phone.
M520_Sprint.book Page 27 Thursday, September 18, 2008 12:34 PM