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74 Managing your Phone
4.6 Restarting Your Phone
Restart your phone when a program is not performing properly or the phone is not
responding to any keypresses.
To restart the phone
Remove the battery.
Wait for three seconds, then reinsert the battery and turn on your phone.
WARNING! If the phone is restarted while a program is running, any unsaved work will be
lost.
4.7 Resetting Your Phone
Resetting your phone will remove all the data from its memory and restore the
phone back to the factory default settings.
Note If Encrypt files placed on storage cards is or was enabled before, then back up all
files from the storage card BEFORE using Clear Storage or updating the ROM system
software. Otherwise you will no longer be able to access the encrypted files on
the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files
between your storage card and computer. After the procedure, copy your files back to
the storage card.
WARNING! Because all your data will be deleted, it is recommended that you back up your
data first before resetting your phone.
To reset your phone
Select Start > Device Management > Clear Storage.
Follow the on-screen instructions to reset the phone. The phone will restart
after it has been reset.
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